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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Great current account

Easy set up and uncomplicated intuitive app. Great cash back for the first year! Reviewed on: 15th February 2024

Chase has been fantastic.

Chase has been fantastic. The biggest benefits are cashback on spending, good interest rates on savings and the ability to spend abroad with great conversion rates. Reviewed on: 15th February 2024

Good communication , quick responses

Good communication , quick responses Reviewed on: 15th February 2024

Best App I've used, v simple to manage current acct...

Best App I've used, v simple to manage current acct and savings. Return on interest, round up, cashback are all great and best out there Reviewed on: 15th February 2024

Great app, and flexibility to set up pops really doe...

Great app, and flexibility to set up pops really does make managing money easier. And the savings rate is better than any I can get from a high street bank. Reviewed on: 15th February 2024

Super fast friendly customer service

Super fast friendly customer service Reviewed on: 15th February 2024

Overall they are great

Overall they are great, app is excellent, rates at top, service is always on point. My main complaint is that I can’t fully move to them as they do not offer a competitive overdraft. Reviewed on: 15th February 2024

i love chase so much it’s so great

i love chase so much it’s so great Reviewed on: 15th February 2024

Chase bank is a great bank

I love chase bank as I do all my saving and I also love the fact they do the round up pot because I never notice that it's gone and then at the end of the year I have quite a large amount of money which is so helpful, also the interest rates are very good. Reviewed on: 15th February 2024

Best experience and everything is quick and seamless

Best experience and everything is quick and seamless Reviewed on: 15th February 2024

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