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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Excellent all round bank.

Excellent all round bank. Provide an excellent interest rate and the app is super easy to use. Reviewed on: 15th February 2024

Excellent, flexible Chase account

Positive-cashback, foreign exchange, foreign transactions, good customer service for any issues (which have been rare). Negative-quite often money transferred to my current account from savings does not show up the first time I make a payment and when asked by the vendor to validate the payment. Reviewed on: 15th February 2024

Great job

My favorite bank. Great job Reviewed on: 15th February 2024

No issues with my chase account, excellent customer...

No issues with my chase account, excellent customer service & easy to use app Reviewed on: 15th February 2024

Very happy.

Very happy. Had no issues for a long time. When I had a problem with a merchant and non-delivery of goods Chase were excellent at getting me a resolution in a speedy manner. Reviewed on: 15th February 2024

Chase Bank

I joined chase around year ago via a friend recommendation and it’s been great experience and rewards trusted banked Reviewed on: 15th February 2024

First class customer service, very easy and secure a...

First class customer service, very easy and secure app, overall a excellent service Reviewed on: 15th February 2024

Chase app

The app: clean and simple= great Reviewed on: 15th February 2024

Great app

Chase has the best banking app bar none. Reviewed on: 15th February 2024

Great AER for both savings and current account.

Great AER for both savings and current account. Very easy to move/send money to yourself or others. Also used it in America and didn’t have an issue with any charges and the exchange rate was brilliant. I also get a good amount of cash back with most purchases. Reviewed on: 15th February 2024

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