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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

CHASE BANK IS OUTSTANDING

Absolutely first class service from The Chase Bank customer service team. They could teach other banks a lot about how to provide excellent customer service. Cannot fault them in anyway. Reviewed on: 31st May 2023

A growing bank that works

I am really happy with Chase. They are rewarding me in the most needed moment. Reviewed on: 18th May 2023

Fantastic bank

I have been with Chase ever since they opened in the UK and offered 1% cashback. I get fee-free spending abroad (i.e in foreign currencies), 1% cashback still, the account allows me to have 3;1% AER on savings (though as of the time of writing Chip is offering 3.55%, I need to move this!) and I just like the whole app-based infrastructure. I recommend Chase to everyone - still worth having a backup card for traveling abroad which is also fee-free and consider putting purchases over £100 on a credit card for s75 protection, but overall I would say at this moment, Chase is a must-have! Reviewed on: 20th April 2023

Great cash back and UI

love the way it shows upcoming payments Reviewed on: 17th April 2023

Love the cashback

Current account: Great app Easy to use Good customer service Cashback is easy to use, you get it immediately to transfer to your balance and is a good amount Reviewed on: 16th April 2023

Innovative plus...

This has to be one of the easiest, feature rich banking apps available. With cash back on your everyday spending and a linked savings account with a market high interest level. Great. Reviewed on: 14th April 2023

Amazing banking

This account is so much easier to manage than any account I have had in the past and have recommended it to all my family, friends and customers. Thank you chase Reviewed on: 13th April 2023

A breath of fresh air

What's not to like, a current account with cashback, and built in savings goals, total control, just what I need Reviewed on: 13th April 2023

Not good at all

I really did not like using Chase. I closed my account and they said I can never have a chase account again?? Reviewed on: 12th April 2023

Above and Beyond

Very professional and polite service Reviewed on: 12th April 2023

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