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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

Great bank

Excellent service great to use and good to use Reviewed on: 12th April 2023

Great offers

Chase bank has a great offering Reviewed on: 12th April 2023

Savings!

The savings are great and the roundup feature is brilliant. Pennies make pounds! What’s more, the app is very user friendly. Reviewed on: 11th April 2023

Straight forward banking

Easy to use, everything works well, great customer service banking. Reviewed on: 11th April 2023

Superb customer service

Fantastic customer service resolve any issues rapidly. Staff are always friendly and keen to help. Cashback on spending. Reviewed on: 11th April 2023

Not to bad

I like Chase But the AI it's not working properly I'm for 1 month trading to log in on the app and no result But the product is not to bad Reviewed on: 11th April 2023

Chase current account

Easy to use and access & great offers available such as cash back on spending and savings accounts! Reviewed on: 11th April 2023

Convenient to use

The app is simple to use, they let you have multiple accounts with the tap of a finger. 1% cashback, 5% round-ups, and 3.1% Interest. Not the best but is up there. Notifies you when money goes in and out. Drawbacks: counts any movement in funds as spending, no physical location. Reviewed on: 11th April 2023

Modern rewarding banking

I’ve banked with chase for over a year now and they offer great saving rates, cash back, interest rates on round ups and they are constantly looking for feedback to improve and offer further services and rewards. Communication with the bank has always been prompt through the chat function within the app, and staff always seem knowledgeable, polite and professional. Not come across a problem whilst banking with them, however I just wished they have open banking Reviewed on: 11th April 2023

First Class Service

First class service both home and abroad Reviewed on: 11th April 2023

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