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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Excellent bank and app

The Chase current account and app are brilliant. Very easy to use and apply for, if only all banks made things this straight forward. Reviewed on: 31st May 2023

Chase Bank cash back

I learned about Chase Bank over a year ago. They are well known in the USA but not so much here in the UK. They are the only bank I know that offer great cashback on your debit card purchases and great interest on your saving pot. Reviewed on: 31st May 2023

Best Current Account on the Market!

Since launching into the UK market the chase product and banking app has been at the forefront of offerings available to the general public. Easy access when opening an account, and a clear structure for easy understanding for their users and potential customers Reviewed on: 31st May 2023

A must have!

I have only good words to say about this bank… it’s really helped me to save my money with round ups and has excellent perks Reviewed on: 31st May 2023

Good account

Cashback and roundups are good features Reviewed on: 31st May 2023

Great service from Chase

Had a scammer who was very good at talking to me about my account.little did I know he was a scanner, they emptied my account.Chase did a search and awarded me back my savings !!! Reviewed on: 31st May 2023

Great Customer Service Experience

Everything is fine with me about the Product! Reviewed on: 31st May 2023

Best company I signed up with this year

The sign up process was tricky as it wouldn’t recognise my passport but since then it’s been perfect. Travelling abroad with no fees, really supportive staff and 1% cash back. Amazing. Reviewed on: 31st May 2023

Brilliant everyday account.

I use Chase for all everyday spending, with 1% cashback that quickly mounts up. The round up option works for me too. Now it pays interest too. I can transfer money in easily. Never had a single problem. Reviewed on: 31st May 2023

CHASE BANK IS OUTSTANDING

Absolutely first class service from The Chase Bank customer service team. They could teach other banks a lot about how to provide excellent customer service. Cannot fault them in anyway. Reviewed on: 31st May 2023

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