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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

nothing bad to say, cashback is the reason I joined...

nothing bad to say, cashback is the reason I joined and managed to get so much already, highly recommend Reviewed on: 19th January 2024

I can't fault Chase.

I can't fault Chase. Great customer service and you can't beat the 1% cashback on current account spends Reviewed on: 17th January 2024

Digital banking pioneer

Banking in a digital world with rewards as their main offering. Loved it Reviewed on: 16th January 2024

Great app, many benefits

Great app, current account pays interest, debit card cashback, decent linked savings account, use on Google pay and always adding to its offering. Reviewed on: 15th January 2024

Excellent experience for everyday banking

Chase provides an excellent experience for everyday banking customers who just need a simple yet reliable platform to operate. The customer service is great and very supportive, and the app’s interface is super friendly. Reviewed on: 11th January 2024

Simply brilliant service from a fantastic new entrant

Simply brilliant service from a fantastic new entrant Reviewed on: 11th January 2024

Great bank who have started well, exciting future!

Good current account where you can open multiple accounts to spend from with 1% interest on it. Easy app to use and customer service are always quick to respond. Reviewed on: 11th January 2024

Excellent Service

Moved from Barclays after many years of poor customers and ignorant staff. This bank are a breath of fresh air and their customer service is superb Reviewed on: 11th January 2024

brilliant service, great app, easy to setup and use.

brilliant service, great app, easy to setup and use. Reviewed on: 11th January 2024

Chase is the creme de la creme of banking.

Chase is the creme de la creme of banking. Reviewed on: 11th January 2024

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