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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

All the things you need

Cashback -holiday money - good interest rate - easy app. What's not to like? Reviewed on: 1st June 2023

User friendly

Fantastic from applying for an account and using the mobile app. Bonus as you receive a debit card too. Easy to navigate the app. No jargon. Best Banking app. Really helpful customer service team which answered everything without having a battle. Love it. Recommended to a friend who was technology shy. She opened an account without any technical problems. Reviewed on: 1st June 2023

Great perks and accessible app

I signed up a few months ago for a chase banking current account. As part of that you get 1% back on spending and 1% on the money in here with a linked easy access savings account at a better rate. There’s a round up scheme with 5% interest and the app keeps me updated on spending and the split of where my money goes.overall it’s been a great experience. Reviewed on: 1st June 2023

Easy to set up and great offers

I downloaded the Chase app and applied. The account was simple and fast to set up. The account offered 1% cashback on purchases as well as no fees for using abroad. My card also arrived very quickly. Reviewed on: 1st June 2023

Brilliant with a free £5 every month

Love this bank. Easy to use, free withdrawals abroad, and £5 cashback each month if you spend enough which I do! App couldn’t be easier to use Reviewed on: 1st June 2023

Very good bonus scheme!

I've been using my Chase account and all of a sudden I've earned £34 just by using it to make purchases. Great reward scheme! Reviewed on: 1st June 2023

Fantastic service

Easy to use, fully transparent. Excellent customer service and up to date interest rates with full information. Reviewed on: 1st June 2023

Great app

works well, good deals and quick and easy to access Reviewed on: 1st June 2023

Quick, convenient & good communications

The Chase app works very quickly. Mobile notifications are almost instantaneous so I always know where I'm up to. Their regular emails about interest rate changes and other updates are great. Very positive experience this year. Reviewed on: 1st June 2023

Great app and responsive

I find the app for Chase is very intuitive and easy to use between current and savings accounts. Then if there is any qu’es-tu it has always been dealt with speedilyz Reviewed on: 1st June 2023

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