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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Easy to use app, great for using abroad.

Easy to use app, great for using abroad. Easy to open multiple saver pots for Reviewed on: 13th February 2026

Definitely worth a try!

Very responsive to queries and easy to use Reviewed on: 13th February 2026

Slick mobile app, no fuss just solid banking services

Slick mobile app, no fuss just solid banking services Reviewed on: 13th February 2026

Great bank, they have supported through difficult si...

Great bank, they have supported through difficult situations with sound advice and customer service. I would recommend them in an instant Reviewed on: 13th February 2026

Chase if the place for you.

Chase accounts and savings are so easy to use to save and make payments. I wished I had moved to them earlier. All my family now have accounts with them. Reviewed on: 13th February 2026

Chase: Great, but could be better.

Chase is such a great bank. It’s a great app to do some saving and spending, plus it’s on Apple Pay. Two things I would like to see more of in Chase. 1: Bring back cashback for all purchases and a bigger limit. Plus, when you’re logging in to a new phone, don’t ask for ID. Reviewed on: 13th February 2026

I've had absolutely no problems with chase Bank.

I've had absolutely no problems with chase Bank. Would highly recommend them Reviewed on: 13th February 2026

Easy to use, prompt notifications, interest.

Easy to use, prompt notifications, interest. Reviewed on: 13th February 2026

Thorough, excellent customer service, makes the cust...

Thorough, excellent customer service, makes the customer feel protected Reviewed on: 13th February 2026

Chase's cash back rewards related to the current acc...

Chase's cash back rewards related to the current account make it very competitive. It's also very save and convenient. Reviewed on: 13th February 2026

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