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Chase Bank: Current Account reviews

4.95
Based on 39,624 reviews, last reviewed 10th Feb 2025
10984% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025
MuckaG's avatar
MuckaG

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39625)

Best bank I ever encountered

5
Easy app to manage every day banking, competitive rates of interest. Reviewed on: 16th March 2023

Very happy

5
Works a dream fully recommend. Use this as a payment account so appreciate the checks for security. Reviewed on: 16th March 2023

Great rewards

5
Love the 1% cashback especially when on holiday in Europe Reviewed on: 16th March 2023

Rewarding banking at your fingertips

5
Cashback on daily spending, round up paying 5% , up to 10 savings accounts to help budgeting and immediate notifications of transactions on the app. My favourite bank account! Reviewed on: 16th March 2023

Flexible banking app

5
Best of both worlds with the bells and whistles of a new tech led bank and the safety net of being owned by a US bank. Good customer service. I recently had a fraudulent transaction that was caught by their system. Reviewed on: 16th March 2023

Easy to use current account, with nice perks.

5
The account works seamlessly and the perks including round-up interest are a nice little bonus. I got the account because I wanted the savings account, but now use the current account for much of my day to day banking. Reviewed on: 16th March 2023

Great customer service

5
Found the app easy to use and if unsure of anything can contact customer service without any issue. Always get someone to chat to. Reviewed on: 16th March 2023

Great new bank in the UK

5
Easy to use app and 1% on purchases made it easy to recommend to family and friends Reviewed on: 16th March 2023

Great bank

5
Easy to use, straight-forward app. Clearly displays and categorises where your money is going. Generous rewards system that actually rewards. Reviewed on: 16th March 2023

Great Bank. Easy. Great App.

5
Easy to use, great bank. Pass on % rates quickly for saving. Great app. Reviewed on: 16th March 2023

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