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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

There great

Very good no hassle very easy to deal with I love it Reviewed on: 6th April 2023

Perfectly easy to set up and use

Chase has become my main account due to its ease of use and amazing cashback which also helps me save. I've recommended it to everyone I know. Reviewed on: 6th April 2023

Easy banking

Great app, easy to use and cash back on spending is a really good feature. Reviewed on: 6th April 2023

Best current account for use overseas

I always make sure to load my Chase current account before heading away on holiday; it's easy to use at an ATM, doesn't charge any fees for cash withdrawals and offers an excellent exchange rate. It's equally easy to use in a restaurant or shop. I can check via the app immediately how much something has cost me in UK Pounds. Reviewed on: 6th April 2023

Dynamic and flexible,

I came to Chase initially for a temporary solution. Now I can't recommend it enough. It's a quantum leap in performance compared to my previous bank. Sadly my father passed away recently and following the visit to the funeral directors, I offered to set up a separate account for the family to pay in to, as a pot for all funeral expenses. We were at a cafe and they were astounded when I set the account up on the app before our coffees were delivered to our table and I didn't even make a phone call. Reviewed on: 6th April 2023

Really great

Great products, fair savings rates and loyalty bonuses for using bank card. Can't fault them. Reviewed on: 6th April 2023

Easy and rewarding

Good communication, easy and rewarding.. great app Reviewed on: 6th April 2023

Great bank

I have been with Chase a whole now with no problems at all for both current account and savings account. Easy app to use and I like the fact the details are not on the card. Reviewed on: 6th April 2023

Going overseas? Get your chase card now

Chase pre payment card is great if you are overseas. Reviewed on: 6th April 2023

Excellent

Easy to open new account. Good app easy to understand and user friendly. Reviewed on: 6th April 2023

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