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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great bank and app

The banking app is very easy to use and supports a great current account offering a good rate of interest, cashback on spending, round up account with interest and free use abroad. Reviewed on: 6th April 2023

Brilliant !

I just love this Bank ,its so smooth to use and straightforward. You can also call 24/7 Reviewed on: 6th April 2023

Really good banking app

Chase's banking app is really easy to use, you can open accounts easily. It's 1% cashback on purchases is really nice. Opening the account was very easy. I would highly recommend it to anybody else. Reviewed on: 6th April 2023

Pathetic

I was on holiday when they blocked my account for no reason, leaving me penniless and embarrassed beyond belief. Would not recommend. Destroyed my life for weeks Reviewed on: 6th April 2023

Excellent interest rates.

It was easy to transfer from a well known high street bank to chase. Would have helped is direct debits transfers were automatic but the rewards are worth the extra time spend changing these. A reward account with interest, no overdraft which made me budget better and other promotion make Chase ideal for me. Simple to use app and constant communication about your usage helps kero my finances on track. Great interest interest rates on all accounts. Reviewed on: 6th April 2023

Great Service

Chase have been easy to deal with from the start! Great service with good interest rates. I also like the forward thinking for round ups and hints on how to save! Overall really happy with Chase! Reviewed on: 6th April 2023

Fantastic, easy to use service

Really great interface. Use Chase for all my daily transactions and savings. Great link with Nutmeg too. Reviewed on: 6th April 2023

Excellent customer service

Easy to use app, excellent exchange rate Reviewed on: 6th April 2023

Grest bank with a great service

I have banked with chase nearly one year. They are highly professional with a great customer service Reviewed on: 6th April 2023

Something new.....

A work colleague suggested Chase when I mentioned I wanted a 2nd personal current account. Fast and easy to set up, easy to use, chase's communication is great but not over bearing, and i love the additional perks such as round-up and savings account. Haven't tried the customer service yet. Ive recommended it already. Good work Chase! Keep it up. Reviewed on: 6th April 2023

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