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Chase Bank: Current account reviews

4.94
Based on 48,949 reviews, last reviewed 1st Apr 2026
449100% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
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Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026
Alan R's avatar
Alan R

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48949)

Enjoyable to use

5
The app is well designed and is easy to access and navigate around. There is also a link to Nutmeg to be able to view any investments. The interest rate and the cashback is impressive, as is the ability to set up different accounts. Reviewed on: 6th April 2023

Chase is great!

5
Banking with Chase is easy and quick and whenever you do want to speak to a person they pick up the phone. I'm really pleased I made this choice. Reviewed on: 6th April 2023

Chase Bank, revolution in modern banking

5
Chase Bank has revolutionised modern banking with a great, easy to use app, account benefits such as cashback, foreign spending along with a very competitive savings account. Keep up the good work! Reviewed on: 6th April 2023

Chase

5
Simple to use banking app. Quick to implement and offers good benefits Reviewed on: 6th April 2023

The future of banking

5
They make everything easy, from getting in contact to managing my money Reviewed on: 6th April 2023

Digital banking at its best

5
App is so easy to use, it helps to keep track of spending each month, easy to move monies from current to saver. Great interest rates, which are updated regularly. Having resisted using banking app as really not sure about them, Chase is just amazing. Reviewed on: 6th April 2023

Current account

5
Easy to apply and 1% cash back on all shopping helps. Reviewed on: 6th April 2023

The protect their customers

4
Security wise, they are number one. They try their best to protect their customers even thought sometimes it could be frustrating, but I clearly understand. They have one of the best rewards when spending and of course good savings plan. They are simply one of the best Reviewed on: 6th April 2023

Great account

5
Chase have been great since I joined nearly 1 year ago, super simple to use and the rewards linked to the account are great. Times where I have needed to contact customer services has also been very straight forward and simple to find the contact details. Overall, no issues at all with Chase Bank :) Reviewed on: 6th April 2023

Great Chase account & services

5
What a great online account , everything works great on the App , it’s quick , well designed and seems very secure. Ideal for tech savvy customers, I have never had to speak with anyone as all the answers are self evident as the app tells you everything I need to know Reviewed on: 6th April 2023

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