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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39148 reviews)

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4.95

Based on 39,148 reviews, last reviewed 6th Feb 2025

8568% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app. Great app. No foreign exchange fees. Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39148)

Great

Very good, only missing the overdrafts Reviewed on: 16th March 2023

Great experience

branch-less app only experience is the best, the bank is and should be only an app. What else do you need? Simple, fast experience, not slow compared to others. To the point. Reviewed on: 16th March 2023

Excellent

Good cash backs, lovely app design, with numberless debt card, no FX charge Reviewed on: 16th March 2023

Excellent bank

Current account and savings accounts beat all other banks in their ease of use, rates and cash back. Simple to use for daily purchases and easy access savings Reviewed on: 16th March 2023

Best bank!

Everything has been smoothness, great offering, great design Reviewed on: 16th March 2023

Great service good interest new ideas

Good bank quick responses to questions good rates and fairly swift interest increases. No problems at all. Reviewed on: 16th March 2023

Innovative Digital bank

Best innovative digital bank & customer friendly app Reviewed on: 16th March 2023

The future of banking

Couldn’t be happier! Clean, functional, reliable app. Amazing service. Reviewed on: 16th March 2023

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Giant JPM behind a Neo bank

Using traditional banks is always a bad user experience. They are very old fashion and it takes a long time to have something new. In the other hand, Neo banks are great in terms of customer experience, but I wouldn’t trust all my savings to them, Chase is a combination of both - great mobile app and I feel safe with my money. Reviewed on: 16th March 2023

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