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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Excellent Customer Service

Call are answered quickly, and advisors all all well versed in the products. Also they are very helpful and patient with "older and not so app minded "customers. Reviewed on: 6th April 2023

Easy online banking

Very easy to use the app on your mobile phone. Contacting a person to help with a query is simple. Really great customer service Reviewed on: 6th April 2023

Fantastic, secure card

Amazing we have used this card in four different countries. No problem with great exchange rates and no charges. Well Done Reviewed on: 6th April 2023

Great banking app and customer service.

Brilliant way of saving money with the cracking interest rates on round ups and savings accounts. Love it! Reviewed on: 6th April 2023

Game changing bank

So far excellent, the bank offers cashback on spending, easy to spend in foreign countries with no fees and a competitive rate for easy access savings. Reviewed on: 6th April 2023

Fantastic

Easy to open an account , easy to manage account online simply efficient . Reviewed on: 6th April 2023

Excellent service

App works better than other banks, and the support is second to none with fast, personal responses from real people, 24 hours a day. Reviewed on: 6th April 2023

Wow wee so good

Fantastic app, easy to use and brilliant to take on holiday with you Reviewed on: 6th April 2023

Brilliant banking app

Easy to use and very good interest rates No number on card so no scams Reviewed on: 6th April 2023

Great entry to the uk

Smart easy to use so happy with chase love u Reviewed on: 6th April 2023

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