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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Very impressive customer care.

Took my Chase card on holiday. It was a very good experience. Using the card I was gaining a 1 to 2 cents on the normal holiday rates using euros. When making purchases I received an almost instantaneous report on my phone stating the price in euros and the amount converted to GBP along with the current exchange rate. Impressive. Security was also good with several checks where the card required inserting in the shops machine and verifying using my PIN. Faultless Reviewed on: 6th April 2023

Great bank

Very good, brilliant to use abroad and at home, if you need to speak to some one there customer service is fantastic, to sum it up chase is the best Reviewed on: 6th April 2023

My bank

The best bank I have had so easy to use Reviewed on: 6th April 2023

Best bank for current and savings accounts

Easy to use and to contact if you have any questions. Especially like the updates on what I've spent both at home and abroad. Reviewed on: 6th April 2023

Great Service

Very good apt with instant notification Reviewed on: 6th April 2023

Great online banking and easy to talk to someone when needed

Outstanding customer service and very easy to use app. Was attracted by the cashback but would be very satisfied even without it. Reviewed on: 6th April 2023

Breath of Banking Fresh Air

All the regular high street banks in recent years seem to think that they are doing you a favor by handling your money. Paying derisory interest rates and even charging you for spending your own money. I travel a great deal so using my Chase card all over the world especially in S.E Asia just takes out all the stress just knowing your payment is going to be excepted and your account not then blocked. Then actually been paid to spend is an incredible bonus. Reviewed on: 6th April 2023

Simple app, easy to contact

I've been with Chase for 1 year and find the service very good, The app is straightforward, albeit a little slow at times, and the response from the contact centre is admirable if any difficulties arise. The only negative is that there's no way to download transactions for analyisis. Reviewed on: 6th April 2023

The best bank ever if only could have their on cash machine in UK

I really love this bank and it is easy and don't have any hassle to open it I have recommended many of my friends and we are enjoying it Reviewed on: 6th April 2023

Great Incentives!

Chase rewards are a brilliant incentive. I have been renovating my house recently and I use my chase card for any big purchases. I recieve 1% cashback on all and I have earned over £300 in rewards so far. Also, I have been using my card while travelling in Europe with ZERO FEES! Truthfully I only joined Chase for the £20 refer a friend intro offer (from which I earned £120) but since finding out all chase has to offer it is my go to account! Reviewed on: 6th April 2023

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