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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Current account

Great app and current account usability. Moderate interest rate. Reviewed on: 13th February 2026

Great app and excellent features.

Great app and excellent features such as ability to open additional account painlessly. Reviewed on: 13th February 2026

Excellent switch over service, customer service avai...

Excellent switch over service, customer service available promptly, very polite and professional, should have no doubt in recommending this company Reviewed on: 13th February 2026

A very straight forward mobile app that covers every...

A very straight forward mobile app that covers everything you need and want. Reviewed on: 13th February 2026

Great app works every time no glitches, easy to cont...

Great app works every time no glitches, easy to contact. Love it Reviewed on: 13th February 2026

Good Customer Service

Impressed with customer service When I was scammed it was dealt with quickly and professional. I have hearing difficulties and sometimes struggle on the phone but the people I spoke to we clear and explained things well. Reviewed on: 13th February 2026

They have been the best bank I have ever banked with...

They have been the best bank I have ever banked with, When you do have a problem you are spoken to by someone who's first language is English. Reviewed on: 13th February 2026

Chase was recommended by a colleague and have not di...

Chase was recommended by a colleague and have not disappointed, the APP is excellent, easy to access, easy to understand and keeps me informed, updates on balance, updates on security Reviewed on: 13th February 2026

Easy to navigate between accounts and good rates of...

Easy to navigate between accounts and good rates of interest. Reviewed on: 13th February 2026

Great experience, customer service

Great experience, customer service Reviewed on: 13th February 2026

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