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Chase Bank: Current Account reviews

4.95
Based on 39,315 reviews, last reviewed 6th Feb 2025
9400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to use APP and great customer service. Very easy to use APP and great customer service. The account itself is easy to manage and works well on the APP. Reviewed on: 6th February 2025
Richard A's avatar
Richard A

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39315)

Easy to operate, perfect exchange rate

5
I have the cure and savings account. Easy to use app, the card gives 1% back in purchases and if using abroad a great exchange rate. Reviewed on: 28th February 2023

1% cash back

5
Also zero charges abroad, it’s a bank that’s too good give true! Reviewed on: 28th February 2023

Easy to use

3
Easy to use, although customer service not that helpful when need a problem solving. Constantly being transferred to others. But good benefits such as a decent interest rate Reviewed on: 28th February 2023

Chase review

5
Awesome bank and app, use it for everything now! Reviewed on: 28th February 2023

Great bank to be with

5
The phone app is clear and easy to use, moving money between your accounts or making transfers has never been simpler. There are lots of incentives and rewards offered with the account. I've had absolutely no problems during the time I've been with this bank. Reviewed on: 28th February 2023

Great bank

5
Easy application and the app is good. Customer service through the app chat is great and been easy to work out any problems through that. Reviewed on: 28th February 2023

Nice Cashback

4
Nice cashback scheme easy to use. Reviewed on: 28th February 2023

Best offer

5
Unbeatable cashback offer, now offering interest on current account balance. Smooth app, good features like multiple accounts all with separate account details for payments. Reviewed on: 28th February 2023

A super rewarding account!

5
Delighted to have found Chase! 1% cashback on almost everything, no monthly charges, a great interest rate on round-ups, easy to use app, what more to wish for?! Excellent security, fantastic communications+ a rewarding offer from Nutmeg! Reviewed on: 28th February 2023

The best UK bank

5
An exceptional app, with excellent customer service. My main banking app since they launched in May. Reviewed on: 28th February 2023

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