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Chase Bank: Current Account reviews

4.95
Based on 39,627 reviews, last reviewed 11th Feb 2025
12306% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

5

Great app, good customer service Excellent app, tells me when there is activity on my account very quickly. Security good, when I made a large transfer it was blocked until I spoke to... Read more Reviewed on: 11th February 2025
john a's avatar
john a

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39627)

Shaking up the banking sector

5
Customer focused account, easily managed online with great benefits that make you feel valued as a customer Reviewed on: 16th March 2023

EXCELLENT ACCOUNT

5
There isn't anything I don't like about Chase. Both their current account and savings accounts are excellent. The round-up and cashback features are excellent. The app is excellent. I cannot fault this bank. Reviewed on: 16th March 2023

Excellent for money

5
Easy to set up, excellent cashback offer and interest on round ups. Recommended Reviewed on: 16th March 2023

Excellent product

5
First class service and performance Reviewed on: 16th March 2023

My Excellent Bank

5
Everything I've tried works, including transfers between banks, I love it. Reviewed on: 16th March 2023

Accessibility

5
All bases covered with easy accessm Reviewed on: 16th March 2023

Great bank

5
Great product with an easy to use app. Gives me all I need for current and savings accounts with good interest rates offered in a timely fashion. Reviewed on: 16th March 2023

Best account and app

5
Best account and app, love using it Reviewed on: 16th March 2023

Best product with a well established institution

5
This is by far the best challenger bank except this is a well established institution that provides confidence in being one of the world's largest financial institutions. Reviewed on: 16th March 2023

Refreshingly new and simple bank

5
Since joining Chase a year ago it’s hit me how complicated banking had got with my previous high street bank. I couldn’t go back to that after the experience with Chase so I’m here for the long run it seems! I like the cash back and savings offerings also Reviewed on: 16th March 2023

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