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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Very Easy banking App

5
Chase gives us 1% cash back on all purchases using the chase card for the first 12 months. The app is easy to use, very user friendly. Good interest rates too on savings. Great support, talking to a real person, not an automated machine. Easy banking, & very safe. Reviewed on: 5th April 2023

Great banking and app experience

5
Excellent banking experience I’ve switched from traditional banking to CHASE way of banking Reviewed on: 5th April 2023

Ease with confidence

5
Really like the instant notification on spends bit love the ease of swapping between savings and spend, means I can max my interest on savings. Cherry on the cake is my round up account, already have £180+ without feeling any effort. My own little slush fund. Reviewed on: 5th April 2023

Simple straightforward and great value

5
Set up the account in minutes. Very easy and intuitive app. Love the round up and rewards! Reviewed on: 5th April 2023

Best current account

5
Easy to use the app and cash back on purchases great Reviewed on: 5th April 2023

Great

4
Easy to get function, from when I started I found it quick and easy to set up any problem I have had chase staff have delt with professionalism. Reviewed on: 5th April 2023

Brilliant

5
A great way to keep on top of your finances with rewards for healthy spending! Reviewed on: 5th April 2023

Very Easy to Use and Control

5
A simple to use online banking facility with all the usual facilities available, and instantly assessable. If you have any difficulties help is available via text or a free phone call to the Hel Desk. Reviewed on: 5th April 2023

5 star current account

5
Easy to use app and any queries dealt with by real humans very quickly Reviewed on: 5th April 2023

Really easy

5
Easy to set up, easy to understand, easy to use and easy to manage. Easily the best checking account I have ever had. Reviewed on: 5th April 2023

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