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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Very happy

Current account and saving are both great Reviewed on: 5th April 2023

The best

Chase is for my opinion, the best British online bank, 100% recommended. Reviewed on: 5th April 2023

Amazing

For me, it's the only bank that actually cares about there customers, always giving back. It makes saving money so much better with an interest higher than any bank in the uk. Reviewed on: 5th April 2023

Fantastic

Really easy to use. Cashback incentive is brilliant. Stylish card. Helped me to save through the change saver. Have referred a number of people Reviewed on: 5th April 2023

Using it abroad was a doddle

Just like being at home only better. Used it in shops, bars and restaurants. An example was a meal for €135 option was was to pay in euros or pounds. Pounds would have been £122 so paid in Euros. When converted I paid £115. Fantastic Reviewed on: 5th April 2023

Always first bank to update customer

Chase has been the only and first bank to increase interest rates for customers, where other banks lag behind Chase has also always been proactive with communicating to customers Reviewed on: 5th April 2023

Best account ever

I’ve banked with all the big high street and online banks and chase is by far the best. The ability to open new accounts in seconds so you can manage you money better is a game changer. The round up tool to save and cash back on spending are great benefits! I recommend the account to everyone Reviewed on: 5th April 2023

Excellent

1% cash back on almost every spend is amazing and great when I went to New York using my chase card, banks all over if I had needed help!! Reviewed on: 5th April 2023

Very good online bank

I signed up to Chase bank UK because I needed a bank account that could let me use ATM abroad without charges. The interest they give on my saving account I opened online is higher than my other UK bank accounts. Also they are giving me 1% cash back on using my card. So it's the most money I have received from a bank in years in UK. Reviewed on: 5th April 2023

Vg

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