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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39331 reviews)

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4.95

Based on 39,331 reviews, last reviewed 6th Feb 2025

9484% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

WAY BETTER than almost all other providers! Fantastic app and great customer support, all of that while interest rates given is WAY BETTER than almost all other providers! Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39331)

Excellence

Proactive , informative and responsive Reviewed on: 28th February 2023

Recommended to all my family!

I joined Chase for the 1% cash back offer (available for 12 months after opening the account) and have been incredibly impressed with them as a bank overall- they have increased the rates of their linked easy access savings account in line with competitors, the app functionality is great, and there is no charge to use your card abroad - I honestly can’t fault them and have recommended them to all my family. Reviewed on: 27th February 2023

Great customer service and 1% cashback!

Always been fast and helpful on customer service, and the 1% cashback has meant I've got a lot of money back on bills and groceries! Reviewed on: 27th February 2023

Good interest, linked saving initiatives and fab for overseas spending

Really easy to use, enjoying the 1% cashback and round up initiatives, and near-perfect rates when overseas removes any need to exchange cash and pay commission/fees when travelling. The linked savings account also has a very good interest rate for an instant access account. Seems to be very customer focused, providing benefits to customers that they genuinely will appreciate, and the app is easy to use. Reviewed on: 27th February 2023

They are great

Since I have been with this Bank I am kept informed of all my transactions vey quickly. Reviewed on: 26th February 2023

Best bank there is

Very pleased with the service since opening my account. Easy to manage my money and the cashback reward is great. Reviewed on: 24th February 2023

Great bank fantastic rewards

I’ve been with chase for nearly a year now. It’s a great banking app, easy to use. The savings account linked to my main account give fabulous rates for your savings. 5star recommendations from me Reviewed on: 24th February 2023

1% Cashback amazing

1% cashback on all card transactions - fantastic! Reviewed on: 24th February 2023

Superb flexible service and app

An excellent digital banking service and very user friendly app with too rewards Reviewed on: 24th February 2023

Amazing customer service and even better account deals

Chase offers the best current acounts from the time I signed up, the cash back was a real reason i changed up. they keep increasing the savings rate when there has been no movement from the other banks. Reviewed on: 24th February 2023

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