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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great Bank in Every way

This bank helps you save with its round up service- supports the old saying look after the pennies and the pounds take care of themselves- this focus helps you appreciate how just a few pence adds up plus you get interest. The account is really easy to view and manage on line and best of all when you need help and make a phone call you are answered quickly and the person you speak to is able to sort out your issue. There is nothing bad to say about this bank. Reviewed on: 5th April 2023

Brilliant

I've banked with TSB since I was at Primary school. Now I'm retired, I'm with Chase. Banking as it should be, from now on....... Reviewed on: 5th April 2023

Superbly Innovative

Can only say faultless service, A++ Reviewed on: 5th April 2023

Been a great move

Opened my account May last yr and its been a positive experience. One moment of support I needed was dealt with efficiently and effectively. Already recommended Chase to friends and family Reviewed on: 5th April 2023

Just a great service

Great bank to deal with , very professional. Really enjoying my experience with them . Reviewed on: 5th April 2023

Free Money

Why not get !% cash back on all your spending including direct debits Reviewed on: 5th April 2023

All good

Easy to use, good rates, but only some for 1 year Reviewed on: 5th April 2023

Chase all the way!

Fantastic bank. Easy to app and great service when using abroad Reviewed on: 5th April 2023

Simply Effortless

Simple, quick, effortless to use. Money back on spend and interest on savings a real bonus to its use. Reviewed on: 5th April 2023

Great bank

I was introduced to chase by a family member and I have to say it's just such a great bank. I have a savings account also and the interest I get makes it a no-brainer , so easy to set up and use. Reviewed on: 5th April 2023

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