Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,948 reviews, last reviewed 31st Mar 2026
449000% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026
Robin 's avatar
Robin

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent app.

5
Excellent app. Easy and straightforward and transactions and issues dealt with immediately. Reviewed on: 13th February 2026

Excellent telephone service, updated information on...

5
Excellent telephone service, updated information on all accounts ,twenty four hours, seven days a week contact available. Reviewed on: 13th February 2026

Easy to set up great rewards, safer

5
Easy to set up great rewards, safe as no info on card. Good to use abroad for extra peace of mind. Handy to know what you are spending in euros. No transaction fees. Nice to have the cashback and rewards roundup come through after a year for a bonus. Reviewed on: 13th February 2026

Excellent customer service and app is the best I hav...

5
Excellent customer service and app is the best I have used Reviewed on: 13th February 2026

I use this account for all my spending

5
I initially opened this account for the savings account interest rate but now I use it for all my spending. I transfer my salary in each month to qualify for cashback allowance. It's unfortunate that the cashback feature has been reduced to groceries and travel only but still a great benefit. The app is so easy to use in comparison with other banks. Reviewed on: 13th February 2026

Smooth process

5
Easy to open and run the account. Reviewed on: 13th February 2026

Love the speed of the transactions and notifications.

5
Love the speed of the transactions and notifications. Great interest rate also in our savings. Reviewed on: 13th February 2026

j came over to chase banking after reading good revi...

5
j came over to chase banking after reading good reviews . the people was correct its amazing and easy to use . even swapping money over to savings is easy and great rates Reviewed on: 13th February 2026

Excelent Servis immediately updates

5
Excelent Servis immediately updates Reviewed on: 13th February 2026

Incredible user interface, seamless money transfer,...

5
Incredible user interface, seamless money transfer, and excellent insight into spending. 10/10 Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22999 reviews
    Chase Bank
    View all products