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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Amazing Bank

5
Chase is absolutely amazing. Cash back rewards have been a great help and their interest rates are amazing! Sad to see the cash back reward end but the banks never been an issue for me! Reviewed on: 5th April 2023

Really good reliable bank

5
Amazing service from this bank, I now don’t use my main account as chase is much easier to use and is really reliable Reviewed on: 5th April 2023

Great bank with great facilities

5
Love chase bank, the 1% cashback is super as well as the round up facility as makes it easy to save without actually noticing or having to put money away. The app is also easy to use. Reviewed on: 5th April 2023

Great Service, Great App, Great Benefits

5
A great app and account with meaningful benefits. No overseas transaction costs are also a huge benefit. Reviewed on: 5th April 2023

Easy,does exactly what is expected.

5
Easy to set up, can speak to real people, would highly recommend. Reviewed on: 5th April 2023

Fantastic

5
Best bank ever no problems great rewards Reviewed on: 5th April 2023

Excellent product

5
Recommend them. Excellent customer service Reviewed on: 5th April 2023

Highly recommend!

5
1% cashback is unbeatable; decent rate on current account balances and excellent rate on easy access savings. I've signed up many friends and family to it. The Monzo app is better, but the financial benefit of Chase is unmatched. I've tried Starling too and thought the app was no better than Chase and certainly worse than Monzo and with none of the benefits of Chase. No brainer! Reviewed on: 5th April 2023

Great service and experience

5
Brilliant banking service with simple experience. Love the cashback and different incentives. Reviewed on: 5th April 2023

Great

5
Great bank very helpful call centre and good in app stuff Reviewed on: 5th April 2023

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