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Chase Bank: Current account reviews

4.94
Based on 48,949 reviews, last reviewed 1st Apr 2026
449100% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026
Alan R's avatar
Alan R

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I have always found the bank to be helpful whenever...

5
I have always found the bank to be helpful whenever I have a query. Reviewed on: 13th February 2026

A great bank with great accounts.

5
A great bank with great accounts. Excellent interest rates that no other banks provide. Reviewed on: 13th February 2026

Absolutely love banking with chase bank.

5
Absolutely love banking with chase bank. Customer service is always above what I expect and exceed other banks. The ease of the usage of the app is seamless and user friendly. the entirety of the chase experience is incredible and I couldn’t imagine banking with another banking for daily use. I love the round up aspect too, helps save for a rainy day Reviewed on: 13th February 2026

Account easy to set up with app

5
Easy to set up account with app and easy to navigate. 1% cash back on fuel and groceries is a great perk. Reviewed on: 13th February 2026

Never had any problems with chase

5
Never had any problems with chase Reviewed on: 13th February 2026

Very easy to deal with and customer-friendly

5
Very easy to deal with and customer-friendly Reviewed on: 13th February 2026

I am very happy banking with Chase due to the added...

5
I am very happy banking with Chase due to the added perks of cashback on a few catagories and perfect for taking abroad. Reviewed on: 13th February 2026

Always there, always safe, excellent app & instant a...

5
Always there, always safe, excellent app & instant access to money. Worldwide acceptance of debit card. Reviewed on: 13th February 2026

Highly recommended

5
Easy to use app. Simple to move money between own accounts and to pay others.Fantastic customer services who solved an issue (small scam) very quickly and with no fuss. I highly recommend Chase. Reviewed on: 13th February 2026

Good customer service and great products - Chase Bank

5
Good customer service and great products. Reviewed on: 13th February 2026

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