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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Great banking app

Great design, quickly adding new features, great saving rates, constantly improving. Reviewed on: 5th April 2023

Best bank around

Chase are an incredible bank. Their customer service is top notch and their cashback offers can't be beat! Reviewed on: 5th April 2023

Chase, My new favourite bank

Love my Chase accounts, very simple app to use once you get used to it. Great for easy spending and doesn't let you go overdrawn so no unexpected charges and shocks. Brilliant abroad, again, no going overdrawn and losing track of spending and the exchange rates are the best around. Reviewed on: 5th April 2023

It simply works

No fuss just robust and straightforward electronic banking. Reviewed on: 5th April 2023

Great bank

Tells you every transaction on the spot , keeps you up to date on anything relating to your account asap , easy to use Reviewed on: 5th April 2023

The most user friendly app

If you want a bank with no hustles but effective support and value time, Chase is your only choice! Reviewed on: 5th April 2023

Excelent service

Very easy to download and extra safe as contactless payments are monitored with passcode required every few transactions Reviewed on: 5th April 2023

App is fantastic!!

Great for security, two stage confirmation and notifications whenever money is spent Reviewed on: 5th April 2023

Highly recommended

Chase have proved to be a front runner for banking. A very modern approach made opening three different accounts very easy. Reviewed on: 5th April 2023

Chase were a fantastic find!

Any issues I've had, which haven't been many, were dealt with quickly and efficiently by a very professional customer service team. The 1% cash back is brilliant. The round up idea is an excellent way of saving and I don't miss the spare change and I have built up quite a nice little pot of savings. I don't need to exchange money when I go abroad. I just use my Chase card and get fantastic exchange rates, no fees and 1% cash back. I couldn't be happier with Chase. Well done Keep it up Reviewed on: 5th April 2023

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