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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Clear and concise

Excellent straightforward app - good call centre too. Great layout and 1% cashback makes the product superb value. Reviewed on: 5th April 2023

Easy banking

Everything seems to go very smoothly can see account changes immediately Reviewed on: 5th April 2023

Top class bank

Amazing rewards and great service . Always feeling secure too .. with extra special security. Staff always well informed and professional. Reviewed on: 5th April 2023

Always telling people!!

Amazing customer service with prompt and efficient replies. seem to have the customer at the heart of all they do. Despite the hard times they frequently increase the interest rates on the savings account. The one year of cash back on everyday purchase is so helpful and the automatic round up is a great way of slowly saving without denting your pocket. Reviewed on: 5th April 2023

Great Bank and App

Very good rates for savings. Cashback unlimted for 1st year. App eady to use and instant updates. Reviewed on: 5th April 2023

Great new bank

Great new bank! Will never leave Reviewed on: 5th April 2023

Super efficient

So easy to create an account and the website is easy and intuitive. Love the round-up facility and the 1% cashback on purchases. But I'm most impressed by the regular communications and surveys to check the customer is happy and to ask opinions on new and innovative ideas for making banking rewarding. They fully understand that they have to EARN my custom, unlike most high street banks. Reviewed on: 5th April 2023

Great product

So simple to use. Earning interest on all money is great. Love the roundup option too. Reviewed on: 5th April 2023

Great account

The chase current account is so easy to manage in their app. You get great interest, cash back and can move money easily in or out. Reviewed on: 5th April 2023

Good honest banking

Good honest banking. Easy to use without unnecessary fees and hassle Reviewed on: 5th April 2023

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