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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48950)

Easy to operate

5
Good interest rates on savings accounts Reviewed on: 5th April 2023

Excellent customer service

5
Never have a problem getting hold of anyone they are always available if you need to discuss anything Reviewed on: 5th April 2023

Great all round bank.

5
They appear to be the first to increase savings rates and give money back for free. What more do you need from a bank. Reviewed on: 5th April 2023

Best Company

5
Amazing , easy to set up, easy to use, Great app. Overall the best! Reviewed on: 5th April 2023

Great Online Bank

5
Easy to use App, good Interest rates on Savings and round up accounts, plus 1% cash back on spend Reviewed on: 5th April 2023

Best bank

5
Can't recommend any other bank than Chase! Amazing perks, great customer service! Reviewed on: 5th April 2023

Best bank

5
At first, I was sceptical about opening an account with them because of who they are and being new arrivals in the UK Banking business but they've proven to be a fantastic bank so far. I've never had any issues with them and have recommended them to friends and family. Reviewed on: 5th April 2023

Excellent service

5
Innovative bank with excellent customer service and interface for customers Reviewed on: 5th April 2023

The best and easiest current account

5
My Chase card is used for almost all of my purchases. I also use it when I'm out of the UK as there are no transactions charges and a great exchange rate. I have money in their savings account and it's so quick and easy to transfer to the current account. The 1% cashback on nearly everything I spend also adds up plus the great interest rate on the savings account. When I have had to contact them they have been so helpful, reassuring and professional. I would not hesitate to recommend Chase to friends and family. Reviewed on: 5th April 2023

Great rewarding bank

5
I have banked with Chase for a year and love their service. Best bank I have ever been a customer of. Reviewed on: 5th April 2023

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