Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (48950)

Great bank

5
Very easy to deal with no faff and easy to open Reviewed on: 5th April 2023

Great when using abroad

5
So easy when spending abroad. No need to exchange money!!.great transfer rate. Takes the hard work out of banking.trustworthy bank.cant fault Reviewed on: 5th April 2023

Best current account

5
Chase made it so easy to set up my account! My card arrived promptly and the app is simple to use with all the information you need at your finger tips. Reviewed on: 5th April 2023

Excellent Account

5
So easy to open this account with the App. The App is very user friendly and has lots of helpful information. The benefits are excellent. Reviewed on: 5th April 2023

Best Newcomer

4
Exciting offers, easy joining process and good mobile phone app Reviewed on: 5th April 2023

Profitable & Trouble-Free Banking

5
I was a bit sceptical about joining Chase, but any concerns were immediately dismissed after joining them. Great customer service and easy to use mobile app and great saving schemes. Joining up was so simple and hassle free. A great refreshing change from other UK banks who are often so difficult to deal with. I'd recommend Chase to anyone. Reviewed on: 5th April 2023

Best app and very good rewards

5
Chase has very good mobile banking app and also rewards customers for using the card. Reviewed on: 5th April 2023

Most Save Account

5
Chase is save to use . Hides your card details . Pay back on everything you purchase with your card and the account is free to run . Great customer service. Highly recommended by myself to everyone. Reviewed on: 5th April 2023

Excellent app

5
Opened account just under a year ago. Simple to open , Simple to use. Best banking app I've ever used. Gives instantaneous updates and the screens are clear and easy to access. Gets full marks from me. Reviewed on: 5th April 2023

Not to be beaten

5
As an ex-banker i find the 'app' wonderful and always works when needed. The telephone service is also great with 'no funny waiting -you are important to us etc' Old fashioned immediate service and makes money much easier. Reviewed on: 5th April 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23001 reviews
    Chase Bank
    View all products