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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Consistently near the front of the pack for day-to-day banking

5
1% cashback on spending, and top tier easy-access savings. What's not to like? Reviewed on: 5th April 2023

Good service

5
Great bank, good saving interest rate and good service Reviewed on: 5th April 2023

Excellent services

5
Excellent services available in an easy to use app. Great exchange rates on foreign currency. Great idea with saving round up, even better cashback offer on everyday spendings. Customer services are quick to respond to any query with comprehensive answer. Reviewed on: 5th April 2023

Excellent service for 18th months noe

5
There is nothing to fault with chase always thinking about the customer Reviewed on: 5th April 2023

Great Bank

5
What a refreshing change from other banks like Virgin Money. Chase Bank know how to look after their customers. Reviewed on: 5th April 2023

Best current account

5
Easy to set up and manage. Would highly recommend to friends and family Reviewed on: 5th April 2023

So many benefits

5
The banking app itself is simple and so easy to use. Lots of nice little features that make it a great app. The benefits are also amazing from the high interest rate account that you can still take money from and the cash back I’m earning so much more on my money Reviewed on: 5th April 2023

Excellent service

5
As a bank 10/10 no issue and yes rates are increasing and all the rest but prior to the start of any increase they had exceptional customer offers in place that made them a very wothwhile proposition to move to Reviewed on: 5th April 2023

Top bank

4
Good bank with less hassle of the other bank better rates and app very good Reviewed on: 5th April 2023

Best online bank

5
Excellent app and if you need talk to someone it's a breeze Can't complain and trust me I love a complaint Reviewed on: 5th April 2023

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