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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Best bank

Best bank I have ever used . Fantabulous customer service. Reviewed on: 5th April 2023

Great rates

I am pleased to have joined them. Looking forward to seeing how the cashback works. Reviewed on: 5th April 2023

This bank looks after savers

As interest rates have gone up, Chase have consistently increased the rate for savers. So refreshing to have a bank that supports its investors. Reviewed on: 5th April 2023

Best Bank

This is how all banks should operate , best place to put your money Reviewed on: 5th April 2023

Brilliant bank

So easy to use for both current and savings Reviewed on: 5th April 2023

The only bank passing on the interest rate rises

One of the only banks actually passing on the interest rate rises directly to customers instead of trying to profiteer as much as possible Reviewed on: 5th April 2023

Great app and the best rewards

Very happy with this as an overall package. Easy to use app, fantastic rewards and no-credit check (I don't like hard credit checks on my 999 rating!). Would recommend to a friend (and indeed have!) Reviewed on: 5th April 2023

Seemless experience end to end

Since starting with Chase, the service has been exemplary on the occasion I've needed to speak to someone. The operation of the account is seemless and easy to use and whenever their is a change to rates, the communication is excellent. Loving my experience with Chase Reviewed on: 5th April 2023

Great user experience

Great app never had any issues and good customer service Reviewed on: 5th April 2023

Great Current Account

Easy process to setup the account and very easy use of the banking app. Customer service is extremely good and all questions I have previously asked have been answered almost immediately. Great cashback offer and round up system. Fantastic current account. Reviewed on: 5th April 2023

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