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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

They have been the best bank I have ever banked with...

They have been the best bank I have ever banked with, When you do have a problem you are spoken to by someone who's first language is English. Reviewed on: 13th February 2026

Chase was recommended by a colleague and have not di...

Chase was recommended by a colleague and have not disappointed, the APP is excellent, easy to access, easy to understand and keeps me informed, updates on balance, updates on security Reviewed on: 13th February 2026

Easy to navigate between accounts and good rates of...

Easy to navigate between accounts and good rates of interest. Reviewed on: 13th February 2026

Great experience, customer service

Great experience, customer service Reviewed on: 13th February 2026

Even whilst abroad in Japan, the customer service wa...

Even whilst abroad in Japan, the customer service was quick and enabled me to make a purchase following a fraud flag. I feared my card would be blocked but Chase resolved it ASAP so I could enjoy my travels. Reviewed on: 13th February 2026

I love my Chase account

Chase is an excellent bank and extremely easy to use. I have recommended Chase to my friend and she now has a Chase current account and she also loves her Chase account like I do. I loved using my Chase account in New York, so so easy. Reviewed on: 13th February 2026

Best bank I have been with never have I one had a pr...

Best bank I have been with never have I one had a problem I been with two three banks before and there is always an issue but never had a issue Reviewed on: 13th February 2026

Excellent service

Excellent service, very happy with the service provided by Chase Reviewed on: 13th February 2026

Easy to set up. Clear and straightforward

Easy to set up. I’ve been with Chase for a few years now. Everything very easy and clear. Like the way I can open further accounts to save. Reviewed on: 13th February 2026

no charge for withdrawal and the saving rate is good

no charge for withdrawal and the saving rate is good Reviewed on: 13th February 2026

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