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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to apply for and use the app

Easy to apply for and use the app Reviewed on: 13th February 2026

I had lost my card and I received a new one straight...

I had lost my card and I received a new one straight away, staff are always very helpful Reviewed on: 13th February 2026

Chase , your easily accessible online banking.

Chase give very good interest rates and excellent customer service if anything goes wrong. Easy to contact by chat and by phone. You can’t spend more than you have in the account and get instant notification of spending. Reviewed on: 13th February 2026

Chase is a very good bank and ive been using it for...

Chase is a very good bank and ive been using it for several years now. The customer service is a top tier service too Reviewed on: 13th February 2026

Fantastic bank, always available, instant transactio...

Fantastic bank, always available, instant transactions on the app, customer service quick to respond on chat. Reviewed on: 13th February 2026

Good security accessing the app

Get immediate notification on phone whenever a payment or deposit is made. Good security accessing the app. Reviewed on: 13th February 2026

Great service, Mobil app, and website.

Great service, Mobil app, and website. Reviewed on: 13th February 2026

Very flexible at home and abroad

Very flexible at home and abroad Reviewed on: 13th February 2026

Been with them for 3 years or so and there service w...

Been with them for 3 years or so and there service when I've needed to contact them has been exceptional.. The banking app is so easy to use... 10/10 Reviewed on: 13th February 2026

I’ve been with Chase a few years now and the service...

I’ve been with Chase a few years now and the service they provide is head and shoulders above my previous bank Reviewed on: 13th February 2026

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