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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Best bank by far

Moving from first direct - Chase is far better service and product. Reviewed on: 5th April 2023

Really impressed

Great app. I've been called several times when transferring large amounts to businesses (building work) to check security and that they are genuine transactions. Good interest rate on savings account. Cash back on current account transactions and excellent interest rate on round up. Reviewed on: 5th April 2023

Best bank

Both the current account and savers account are the best accounts we’ve ever had. Easy to use mobile banking Top rate customer service always looking to help. Reviewed on: 5th April 2023

Great

Have nothing but positive experiences with this bank. Reviewed on: 5th April 2023

Best Bank ever

Great service, excellent benefits and rates, frequent communication. I use my account abroad a lot with no extra charges which is very convenient and safe for me. Reviewed on: 5th April 2023

Second to none

Can't fault them ... Service and communication is second to none ... Very happy with all products they offer Reviewed on: 5th April 2023

Made things simple

Chase bank made using my current account so simple. the App is well laid and really easy to use. The rewards for using the account is also simple and benefits the customer directly. Reviewed on: 5th April 2023

Great product and service

The app is very easy to use, setting up payments takes moments. By far and away the easiest banking experience out there - that’s not to say other banks aren’t equal (and I know a few worse) but I’m not aware of any that are better. Reviewed on: 5th April 2023

A winner with the customer

Clear explanation of services Great reward scheme Love to top up savings with a great rate of internet Reviewed on: 5th April 2023

Best current account on the market

By far the best banking experience I’ve ever had. The app is great and very easy to use. Also the 1% cashback, interest on current account balances and competitive interest rate on savings accounts are great rewarding features. I have and will continue to recommend Chase Bank UK. Reviewed on: 5th April 2023

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