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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Simple, digital and excellent

Fantastic product Simple but very useful Very good rates Appreciate the cashback Helpdesk is super responsive Reviewed on: 5th April 2023

Efficient and Effective Service

I had an issue with a rail ticket that was purchased but unable to be collected due to a machine fault. The client services team took all of the hard work out of the claims dispute, both over the phone and through the live chat I was kept fully informed of progress. The process for providing evidence was very easy using the app and document upload features for photographs,. And ultimately, my dispute was upheld and money returned with zero fuss from my perspective. Reviewed on: 5th April 2023

Best new challenger

Chase are fab. Easy to use, offer amazing competitive rates and a current account with no overseas fees, it's exceptional. Reviewed on: 5th April 2023

Fabulous online banking services

I’ve been very impressed with Chase bank. The cash bank and savings interest rates are extremely competitive. Their customer support has been second to none. The app is very easy to use. I have no complaints at all. Reviewed on: 5th April 2023

Excellent service

More banks should take a good look at the future. Great service, great products.. 5 star Reviewed on: 5th April 2023

Chase bank provides good service

Chase bank rendered a good service, since I started banking with them,they haven't let me down. Reviewed on: 5th April 2023

Best current account bank

Easy , friendly app to use and most of the high percentage on cashback usage. Reviewed on: 5th April 2023

Good service, friendly user banking app, timely updates about the product and it's usage

Review for Chase banking with a good experience. Reviewed on: 5th April 2023

great bank

Great app and customer service. Moved from the high street Reviewed on: 5th April 2023

Awesome bank, east to use

.Awesome bank, east to use, great offers Reviewed on: 5th April 2023

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