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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

It's been a very good experience so far

Since I joined Chase in 2022, I've had nothing but good experiences as their client. Any queries I've had have been answered promptly and professionally. Highly recommend them. It helps they they offer really good interest rates for savers. Reviewed on: 5th April 2023

great service

user friendly foe everything and easy to navigate Reviewed on: 5th April 2023

Excellent service

Excellent service easy to use app always keeps you updated on best investments and interest rates Reviewed on: 5th April 2023

Amazing service

Chase is simply the best bank I have ever dealt with. Their support is incredibly efficient and their app is so well designed and a pleasure to use. My review is based on experience with eight different banks. Reviewed on: 5th April 2023

Modern and Fresh

Chase is an excellent bank, numberless card is useful and the app is excellent. The reward scheme for the first year is excellent and I hope that does continue as it means I use the card / bank much more than I would have done otherwise. The staff are friendly and reliable and to date I have had no issues with this service. Reviewed on: 5th April 2023

Terrible customer service

Terrible bank and poor customer service Reviewed on: 5th April 2023

Great products, great communication

Super easy to use, great products, great communication and service. Reviewed on: 5th April 2023

Great service

World wide use without charges also good mobile app Reviewed on: 5th April 2023

Very easy

Simple, easy to use and great benefits Reviewed on: 5th April 2023

Easy banking

Just a straight forward bank simple app to use Reviewed on: 5th April 2023

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