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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Excellent service

Can't fault them so far. Excellent service and no issues with contacting. Reviewed on: 3rd April 2023

Great App

Easy to use, good customer support, the limit of daily transfer is not enough though. Hope it could be updated to request higher threshold. Reviewed on: 3rd April 2023

The best online bank out there

Oh they are wonderful, great schemes, awesome support, best in class app, best in case rewards, I can't think of any negatives with them. I highly recommend them and have got two of my family and friends to join them. They don't require any unwanted documents/proofs and their process is completely online. It's perfect for everyone and there best out there. I would love to see them have the credit card as a feature. Reviewed on: 3rd April 2023

Spend and save!

Love the round up facility, you don’t notice it but it soon adds up, and add onto that the 1% cash back this account is perfect for everyday spending! Reviewed on: 3rd April 2023

fantastic,so easy to use

great app and so simple to use, with rewards scheme, i was amazed how much money that was accumculated so much better than any other banks rewards, so easy to set up savings account and the help on the app is brilliant, thank you chase :) Reviewed on: 3rd April 2023

Fantastic account

Earning money while spending money. Reviewed on: 3rd April 2023

Innovative product launch

Cashback account very good addition to market - with very decent savings account attached. Reviewed on: 3rd April 2023

Fantastic bank

Brilliant bank with an excellent app which is easy to use. Chase provide great service and regular updates - they have also been quick to match other leading accounts in terms of offers and interest. Reviewed on: 3rd April 2023

Cashback is great, interest rates aren't

I have made Chase my sole outgoings bank account thanks to the 1% cashback on everything. They used to have a competitive rate on the savings account but this hasn't kept up with the pace of other providers. Reviewed on: 3rd April 2023

Excellent customer service

Really helpful and efficient both on online chat and phone. Reviewed on: 3rd April 2023

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