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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Perfect bank to deal with

Fantastic customer services no messing about like other banks highly recommended Reviewed on: 5th April 2023

Excellent for Mobile Banking

After having to really jump through hoops to get this account started, I have found it works really smoothly and is easy to use and the 1% cashback on spending is a dealbreaker. The only thing I would like for my Chase accounts is the ability to use it from a PC or Tablet. As far as I am aware, it can only be operated from your mobile phone. Reviewed on: 5th April 2023

Best Online Bank

The process to set up an account is so easy, takes next to no time, and once completed it is easy to use. The added bonus that there are no overseas fees to use is an absolute godsend.... Reviewed on: 5th April 2023

Just perfect

Good interest rate and Easy to use app Reviewed on: 5th April 2023

Amazing Simple- and quick !

I love how everything just works- and is simple. Setting up the account takes minutes and card details are instantly available. The cash back is a fantastic benefit and really like how it’s available within hours. Reviewed on: 5th April 2023

Not a proper current account

No payments via mobile number. No Faster Payment Service. No international transfer. No switch service. Happy with fees and interest and cashback but these are perks, not essential features, so I wont make chase my main current account yet. Reviewed on: 5th April 2023

No-1 bank of choice

Spent the majority of my adult life with Barclays. Joined up to chase a little over a year ago. Possibly the best decision I've made was changing over to chase. Friendly customer service was a big bonus for me too. Reviewed on: 5th April 2023

Easy to use and rewarding

Great rewards, pass on interest rate increases quickly and works perfectly with a great app. Reviewed on: 5th April 2023

Impressive new entrant to UK current account banking

One of the few providers giving 1% cashback on current account transactions. In my experience over the last 18 months, it has functioned very smoothly and efficiently. Also offers a high-interest rate on instant access savings. It is currently my provider of choice. Reviewed on: 5th April 2023

Brilliant

Great app and customer service. Never had any problems... Reviewed on: 5th April 2023

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