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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Chase

Good savings plans and love that you can earn cash back Reviewed on: 26th March 2023

Breath of fresh air

Easy to set up current account, excellent savings rates, using the card abroad, when paying in the local currency option, provides a top rate of exchange, and for our trip, a much better exchange rate than ordering foreign currency at home. Reviewed on: 26th March 2023

Love the rewards

Great features, in particular the cashback debit card and the 5% round up account. The app works seamlessly and is very easy to use. Reviewed on: 26th March 2023

Dependable provider & modern systems

In the short time that it has been in the market, Chase Bank has set itself up as a dependable online bank - customer support is reliable and mobile app is great. Reviewed on: 26th March 2023

This is an excellent account, with a rewarding 1% cash back on card payments.

The 1% cashback really mounts up. The associated savings account pays a very competitive interest rate. The app is easy to use, though occasionally a bit slow. Well done Chase! Reviewed on: 25th March 2023

Simple & Efficient with Great Rewards

Excellent and responsive app, with instant access to high reward savings accounts, as well as cashback on general spending. A simple yet effective app making lives easier Reviewed on: 25th March 2023

Excellent bank

Very positive experience from Chase Bank. They answer queries quickly and provide excellent customer service. Reviewed on: 25th March 2023

Full of rewards and fun to use

Chase turns every day transactions into something exciting and fun. Getting cash back and 5% on your round ups is a very clever way to bring engagement and rewards. I'm constantly checking it's progress Reviewed on: 25th March 2023

Extremely reliable

The security, the interest rates and the simplicity of this bank account is just amazing. It’s so easy to work, especially setting the account up!! Overall this bank is reliable and it’s got a thumbs up from me! Reviewed on: 25th March 2023

Smooth banking

Everything is the simple and easy to use. Love my Chase account. Reviewed on: 25th March 2023

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