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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Can't be beaten

Simply brilliant bank in terms of rewards and customer service! Reviewed on: 28th March 2023

Brilliant service and very easy phone app.

Set up with Chase on the recommendation of a friend and in turn have now recommended to others. I bank online with 2 other banks, but Chase is by far the most user friendly. Reviewed on: 28th March 2023

Cashback Reward

Title says it all, no other bank in the UK is willing to provide cashback on pretty much all purchases. For example Santander only provide cashback at specific establishments. However, payments are rejected below an amount, it appears there is no overdraft. Reviewed on: 27th March 2023

Great cashback

The cashback has been great and no issues with their app Reviewed on: 27th March 2023

The most convenient current account in theUK

No fuss, very easy to use and a cash back feature that keeps adding. I feel in total control. Who could ask for more? Reviewed on: 27th March 2023

Great app

Cashback and interest payments are welcome Reviewed on: 27th March 2023

Electronic banking had me sceptical to start...

I had seen a few non-branch associated banks launch, none of them really took my attention, but, a friend in the US, who was banking with Chase, told me I needed to give this a chance and it's been great. Just the fact, I don't get charged for foreign transactions, it's already saving me substantial money and every time you call, you always get somebody within a couple of minutes who is very helpful. I hope it continues this way, and have every faith it will do Reviewed on: 27th March 2023

Simple to use

Simple to apply and use with great benefits such as round up and cash back and easy to link savings account. Reviewed on: 27th March 2023

Easy reward banking

I’ve been really impressed by the simplicity of the chase banking app and its reward schemes Reviewed on: 27th March 2023

Excellent Current Account

No problems, simple app-based account with regular updates. Intuitive design, improving all the time, good perks. Reviewed on: 27th March 2023

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