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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Modern current account

Current account offer of 1% cash back and round up savings is why I moved, the no minimum and maximum amount of cash flow and excellent service received is what will keep me here. Several of my family and friends are now using Chase as well Reviewed on: 23rd March 2023

Excellent

Easy to use app and helpful customer service Reviewed on: 23rd March 2023

I love this card and have told other about it

I took out this card since I was travelling to different countries and I didn't have to pay any penalty for using it. I also realised that I got round up and 1% cashback when I used my card. The card was easy to set up saving and the interest is now 3% which is better that other banks. Reviewed on: 23rd March 2023

Amazing

Great banking app and service. It has amazing cashback offers also. Reviewed on: 23rd March 2023

Quality banking

Chase bank is rewarding with easy to use banking app and opportunities to earn cash back from purchases. I’ve had no problems transferring money or using my card. I’m happy to find them in the UK market after knowing of them in the US. It’s a different market to compete in and I think they have done well. Reviewed on: 23rd March 2023

Easy to use

I love all the features and how easy it is to use. I love the cash back and round ups and the great rate of interest on savings! Reviewed on: 23rd March 2023

Do exactly what they say

Have found Chase brilliant in the time I have been with them. Particularly when I was in Bali for 5 weeks. No fees etc and I love the mainly instant update on payments and receipts to phone. Reviewed on: 23rd March 2023

Best customer service

Excellent current and savings account with top notch debit card for overseas purchases Reviewed on: 23rd March 2023

Excellent provider with easy to use app

Easy to use app with cash back on most transactions. Reviewed on: 23rd March 2023

Excellent service

Excellent service ,good interest rates Reviewed on: 22nd March 2023

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