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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Simple and easy to use

Easy to setup, easy to use, good rewards, good interest rates. Reviewed on: 23rd March 2023

Modern banking

Unsure of brand. Saw advert. Enquired. Mazed at the simplicity. Always someone physically at hand to respond and help. Easiest banking, clear & very efficient. Reviewed on: 23rd March 2023

Over a Year with CHASE UK

Have been with CHASE UK for over a year now and continue to be impressed with them. Their savings account interest rate increases with Bank of England rate increases. Have used card in USA, Europe and EEC with no problem. CASHBACK and Roundups are good. The app and notifications beat those of my main family account. Reviewed on: 23rd March 2023

Lots of rewards

I am so happy with Chase. When you spend money, you got rewards and 5% interest for round up! I also have Chase saver account and I got 5% interest rate too. I also used Chase debit card when I was travelling overseas and it didn’t charge me extra only the exchange rate! I got nothing from my previous bank! This is no brainier. Join Chase bank! Reviewed on: 23rd March 2023

doesn't live up to the hype

it's good but not as great as everyone makes out. Its more about their savings rates than the account features. Good bank and i'm sure in 18 months or so it will be much better. Reviewed on: 23rd March 2023

Fab bank with excellent, easy app

Great bank with very easy app options for both savings and current account facilities. Reviewed on: 23rd March 2023

Excellent Customer Service

It's great to speak to a real person, in real time and quickly. Reviewed on: 23rd March 2023

Excellent

I have a current account and a savings account with Chase. I love it, the website is brilliant and it just works, every time. Very user friendly. Reviewed on: 23rd March 2023

GOOD BANK OVERALL

Good bank overall.Best at everything. Reviewed on: 23rd March 2023

Brilliant!

It was time to update our banking. The chase app combi is brilliant. Everything is so accurate, flexible and instant. We are currently travelling and using the international debit card function. Exchange rates are brilliant. Not sure how we survived before without this account. We have recommended it to so many people. Makes our previous account with IF look like stone age! Reviewed on: 23rd March 2023

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