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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Dependable provider & modern systems

In the short time that it has been in the market, Chase Bank has set itself up as a dependable online bank - customer support is reliable and mobile app is great. Reviewed on: 26th March 2023

This is an excellent account, with a rewarding 1% cash back on card payments.

The 1% cashback really mounts up. The associated savings account pays a very competitive interest rate. The app is easy to use, though occasionally a bit slow. Well done Chase! Reviewed on: 25th March 2023

Simple & Efficient with Great Rewards

Excellent and responsive app, with instant access to high reward savings accounts, as well as cashback on general spending. A simple yet effective app making lives easier Reviewed on: 25th March 2023

Excellent bank

Very positive experience from Chase Bank. They answer queries quickly and provide excellent customer service. Reviewed on: 25th March 2023

Full of rewards and fun to use

Chase turns every day transactions into something exciting and fun. Getting cash back and 5% on your round ups is a very clever way to bring engagement and rewards. I'm constantly checking it's progress Reviewed on: 25th March 2023

Extremely reliable

The security, the interest rates and the simplicity of this bank account is just amazing. It’s so easy to work, especially setting the account up!! Overall this bank is reliable and it’s got a thumbs up from me! Reviewed on: 25th March 2023

Smooth banking

Everything is the simple and easy to use. Love my Chase account. Reviewed on: 25th March 2023

Very impressive newcomer

The app and initial current account offering and experience is the best of its kind Reviewed on: 25th March 2023

Generous and easy to navigate

I’m very happy with Chase. I opened an account last July, mainly because of the linked savings account. Little did I know Chase would become my main current account. The 1% cashback on transactions and the “save the change” opportunity make it pretty lucrative. It’s so easy to use to and if I have a question it always gets answered effectively. Thank you Chase! Reviewed on: 25th March 2023

Very easy to set up and great app.

Would highly recommend quick set up spend and save before you even get your card. Reviewed on: 24th March 2023

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