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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Excellent service with brilliant cashback scheme

This is the best bank account I have ever had. The app is well-designed and easy to use and the account itself functions perfectly as a day-to-day account. The cashback scheme is a great incentive to join but has proved really useful as time goes on, I often forget it's there and then find I have an extra pound tucked away to use towards a treat! Reviewed on: 22nd March 2023

No nonsense set up

No nonsense all on line no time wasting Reviewed on: 22nd March 2023

excellent

I enjoy banking with Chase, it is so easy to use and you get rewards, not many banks do that. Reviewed on: 22nd March 2023

Breaking the Mould

A simple to use account (almost) anywhere. Simply ensure your account is in credit and pay and get rewarded. Simple round up facility makes spending fun as your change builds up and earns interest. Reviewed on: 22nd March 2023

Nice design and good service

Very easy to use and service they provide are great Reviewed on: 22nd March 2023

Shame I did not transfer earlier

Been with the same bank for 40+ years , I transferred to Chase 6months ago , it’s a shame that Chase were not around 40 years ago knowing what I know now I would have transferred like a shotv Reviewed on: 22nd March 2023

Never had a problem with this bank.

Even though it's an online bank when you ring up for help yeah bring up for help or get a call back it's a real person straight away excellent bank Reviewed on: 22nd March 2023

Love this bank

I have recommended Chase to so many friends and family and even randomly when out shopping. I love the cashback aspect and the roundup feature which allows you to build up a nice little saving amount for Christmas or holidays. App is really straightforward and easy to use. Love this bank Reviewed on: 22nd March 2023

Highly recommend!

Very easy to set up an account. You get to earn cash back on everyday spending so it rewards you for spending your money with them. No other debit card I have heard does this to the same extent so amazing. I have had no problems with them either. Reviewed on: 22nd March 2023

Simples

What can I say . . .Good product Reviewed on: 22nd March 2023

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