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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great customer service

Great with sorting out fraud issues when my card had been fraudulently used. Managed to get me a refund on an undelivered package. Customer service keep me updated regularly, are professional and explain things fully to me. Reviewed on: 13th February 2026

User experience

Very easy to navigate and use the app. Cash back and saving rates are good Reviewed on: 13th February 2026

Quality banking.

Quality banking. Never a doubt, no problem banking, safe as houses, and a credit to be with such a bank Reviewed on: 13th February 2026

Always found they are willing to help and solve any...

Always found they are willing to help and solve any problems quickly Reviewed on: 13th February 2026

Amazing account account, so simple to navigate

Amazing account account, so simple to navigate Reviewed on: 13th February 2026

Experience has been fantastic , rewards are a step a...

Experience has been fantastic , rewards are a step away using the bank Reviewed on: 13th February 2026

Easy to use world wide.

Easy to use world wide. Great exchange rates. Excellent card for everyday use Reviewed on: 13th February 2026

Chase is very user friendly , sending money , moving...

Chase is very user friendly , sending money , moving money , saving , each aspect is simple to navigate yet professional Reviewed on: 13th February 2026

BANKING DETAILS

INSTANT DETAILS MONEY IN - MONEY OUT Reviewed on: 13th February 2026

Good cashback

Good cashback. Always reliable. Never had a problem so can't commit on customer service. Reviewed on: 13th February 2026

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