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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Contemporary Bank Account that gives back

After being with a traditional bank account for almost 30 years Chase was a breath of fresh air. A banking solution that actually benefits the customer and makes life easier. Would thoroughly recommend to all my friends and family. Reviewed on: 20th March 2023

One of the best products of it's kind

The cashback element provide a rare benefit to using debit card services when making purchases. The Chase app is incredibly user friendly, and the customer service functions provided are second to none. Reviewed on: 20th March 2023

It was all new to me!

When I first heard about Chase I questioned that it was actually real, having such good interest rates and 1% cash back on your daily spends. The app is really intuitive to use and provides all the information you would expect. I now have a new outlook on banking with this refreshing new approach. Thank you. Reviewed on: 20th March 2023

Great Bank

Great Mobile app and so easy to use. Reviewed on: 20th March 2023

Brilliant account

Such an easy online bank account to operate, even for a pensioner! Reviewed on: 20th March 2023

Best UK Bank

Meets all my requirment and many more. Hassell free banking with amazing interest rates!! Reviewed on: 20th March 2023

Excellent

Works very well with the savings and current account together. Also the round up is good. Reviewed on: 20th March 2023

Effortless Banking

Simple, secure, great features. The cash-back feature is splendid and with everything on my fingertips, it makes me feel in control. Never thought I'd say this but they've made banking simple, enjoyable and effortless. Reviewed on: 20th March 2023

Easy Banking

I am not particularly IT savvy, but I have found the Chase banking app a revelation in online banking and ease of use. I have a current account that is simple to use and I can quickly and easily top up from a savings account that pays a decent rate of interest. Reviewed on: 20th March 2023

Great account

Great account in every way. Love the app and how it keeps you informed. Not having to use paper receipts a bonus Reviewed on: 20th March 2023

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