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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Chase Bank

Great app and security. Everything I need to do in the app works well and verification for online purchases gives me confidence my account is being protected. Reviewed on: 20th March 2023

Good service and rewards

Great Current account with 1% cashback for 1 year then carries on if paying in £500/mth. Easy to use App and good service if any questions. Would recommend. Reviewed on: 20th March 2023

Brilliant Account

1% cash back, round ups and a simple and easy app which give you so much flexibility. What's not to love. Reviewed on: 20th March 2023

Effortless Banking Experience

This was my first experience using App based banking program and being a pensioner, was a bit apprehensive. However, Chase have got the App just right and it's great, easy to use, quick response times, and help there if you need it. Reviewed on: 20th March 2023

Slick

Seamless experience. Recommended unreservedly! Reviewed on: 20th March 2023

BEST CARD EVER

Flawless experience combined with contemporary banking! Reviewed on: 20th March 2023

Revolutionised Banking

How wonderful it is to have a bank that I can benefit from with using them. The app is so easy to use, very modern. The cashback scheme is a wonderful bonus. I absolutely love this bank and only wish I had started using it sooner. Reviewed on: 20th March 2023

Great account

Very easy to use debit account with cashback and top-up options Reviewed on: 20th March 2023

Banking Freedom with Chase Bank

Unlike the High Street retail Banks, Chase offers a simple alternative to retails and daily Banking providing simple and easy solutions. Following the death of my Mother, our long term retail bank over complicated the procedure for setting up a deceased account ... With Chase, a few clicks and appropriately named, an account was established allowing me to also access and download statements for the Probate process. Simple and easy solution. Thank You Chase Reviewed on: 20th March 2023

A wake call for the old traditional Banks

Despite being IT confident I had been somewhat reluctant to covert to phone based APP banking. Chase changed that for me. And to be offered 1% back on all card spending and get a linked savings account paying a great interest rate makes it unbeatable. Reviewed on: 20th March 2023

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