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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Good for savers

I like the way they notify you the savings rates are being increased rather than having to move banks to "chase" the better rates Reviewed on: 20th March 2023

Convenience and Great Value

Using the Chase banking app is very user-friendly. Getting cashback (the top rate currently available) is a great bonus ad the idea of rounding-up purchases to the nearest pound and then giving 5% interest on the accumulated money gained from the rounding up is a great incentive. Reviewed on: 20th March 2023

When you find the best you can forget the rest.

It's nice to speak to a friendly and helpful person rather than a machine. Reviewed on: 20th March 2023

Brilliant

Love how easy the app is to use, the 1% cashback on all spending is great, I also have the round up account, which is another great way to save. Can't fault this bank at all. I need help setting up Google wallet pay as I'd never done it before, and the staff talked me through it step by step, nothing was to much trouble Reviewed on: 20th March 2023

Nice to be different

I love chase, they are forward thinking innovative and offer nothing else the current UK market does. The saving rates are amazing and they are easy to communicate with. I have recommended so many friends and family to move to Chase as they offer so many benefits! Reviewed on: 20th March 2023

Excellent App and customer service

Prompt response and correction of a fraudulent transaction initiated via the App but supported via telephone Reviewed on: 20th March 2023

A high-ranking banking account!

Super simple to set up, ease of access and great customer support. Love this current account banking app and even better your earn each time you spend. Reviewed on: 20th March 2023

Love the app, the functionality, the ease

Chase is great, they have great savings rates, great cashback offers. You always feel in control of your money, from the payment verification process, to the ease and quickness of moving money from savings account to current account and viceversa, to seeing at a glance where you are spending your money. Reviewed on: 20th March 2023

Great online bank

I have been using Chase as my main bank account for nearly a year now. I cannot fault the service in any way. You can contact them 24/7 which is something my previous bank never offered. I have a 1% cash back offer so they pay me to bank with them and I can use my card for free abroad....whats not to like!! Reviewed on: 20th March 2023

A very rewarding bank

Since opening my account Chase has been very easy to use and manage my money. The combination of accounts on the app makes moving and managing my money very simple and easy to follow. Thank you Reviewed on: 20th March 2023

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