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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Simple app, very easy to use

I have a savings account and a current account both easy to use. The only thing I'd like to chase is the cash amount that you're able to withdraw in a month 1,500 pm is far too low and because of this I've had to keep my other bank account open. Reviewed on: 20th March 2023

So far the card and account is what was promised

I have used the card for most purchases. The card was refused at a few toll booths in Portugal. I did not use the card for flight tickets in case I needed the credit card protection, Reviewed on: 20th March 2023

Save while spending

Earn a little extra while spending with the added interest and round up Reviewed on: 20th March 2023

Doing everything right!

From opening the account and getting the card to downloading the app and managing my money, the whole experience has been so easy and intuitive. The customer rewards 1% cashback is a great incentive and has encouraged me to recommend it to friends during this financially challenging time. Plus, the incentives keep coming, although the initial period is up, new offers have been made and customer loyalty is rewarded. The current account also offers an interest rate which is calculated each month. It feels like Chase really understand that offering rewards begets awards and they are the only bank I've actively recommended to others. Reviewed on: 20th March 2023

Great service

Chase bank is great and you get fantastic service Reviewed on: 20th March 2023

Something fresh, new & user-friendly

I was sceptical about opening an account with an “American“ bank (this is buggy!), after being with Barclays for over 40 years.. but they were treating me less and less like a “Premier” customer that I was supposed to be. I’ve loved everything about Chase so far... except that they won’t give me a free overdraft, or a facility to go over for a direct debit or something, and would rather refuse it. Not good, as I’m renting my sewing space from the local council! Reviewed on: 20th March 2023

instant update

when I use the debit card an alert is sent to my phone via the app immediately I use it and a balance immediately visible. If the card was compromised I would know immediately it had been used without my consent. Brilliant system other bank apps need to get up to date Reviewed on: 20th March 2023

BRILLIANT BANK

Phoned them as I thought I may have given my bank card details out to a scammer. Answered within minutes, by a real person, resolved in seconds by changing my card details in the app. Love the pots as they help me manage my money. Love the 5% interest on round up. Love the rewards (about £20 per month) just for spending money. All round brilliant banking ! Reviewed on: 20th March 2023

Great Service

Easy to open account, allowing you to open savings account with great interest rates Reviewed on: 20th March 2023

Outstanding customer service

Best Bank I've ever dealt with. Help available 24/7 Reviewed on: 20th March 2023

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