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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

A great online bank

The online banking app is very clear and easy to use. The savings rates are good too. Reviewed on: 19th March 2023

My account

Brilliant bank and good interest and cash back hope the cash back gets reviewed and can continue. Reviewed on: 19th March 2023

Chase Current & Savings Account

Excellent current account in terms of ease of use and the information provided by the App especially the real time data notifications and analysis of monthly spend breakdown etc. The savings account is equally as good and provides very competitive interest rates Reviewed on: 19th March 2023

Top class service

Excellent customer service, good range of products and top level interest rates. Reviewed on: 19th March 2023

Great account overall

Great interest rate for a current account, plus cashback at 1% and good app and customer support. Can’t fault it! Reviewed on: 19th March 2023

Great service

Chase alerted me to an unusual spending event and when I explained what was happening they handled it immediately. Reviewed on: 19th March 2023

Amazing customer service

They have personal approach to everything. I like dealing with Chase. Reviewed on: 19th March 2023

Great Product

The current account is amazing as it provides 1% cashback on purchases. Your debit card is also numberless which helps protect your details. Starting from April 2023 you'll also get 1% interest on your current account balance. Overall app layout is good but its abit slow to update your balances when you launch the app. Being able to exlude certain transactions from spending insights will make money management even better. Reviewed on: 19th March 2023

Great bank

Great bank good customer service Reviewed on: 19th March 2023

Excellent service

I have been with Chase for less than a year and they are a fantastic organisation I would recommend them to anyone Reviewed on: 19th March 2023

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