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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

A note to all other banks...this is how you do it

Very generous rewards and easy to use app. My only criticism is that they don't have actual banks - everything is online but that's the way things are going nowadays. Reviewed on: 19th March 2023

Good incentives

I love that you get cashback on your shopping, decent interest rate on the savings account. Reviewed on: 19th March 2023

Great app and great deal

Love the app and also the round-up! Reviewed on: 19th March 2023

21st century service

Excellent value with east access to linked savings account. Comprehensive apt and access when necessary to real people. Reviewed on: 19th March 2023

Top for customer service

over the moon with my chase account , so easy to use the app to transfer from 1 account to another , and the 1% rewards is brilliant, spoke with customer services once via chat and it was fantastic service . Reviewed on: 19th March 2023

Great bank account

Simple and easy to use makes life easier Reviewed on: 19th March 2023

simple online banking

simple online banking, easy to set up and use quick and easy account management Reviewed on: 19th March 2023

Fast and easy

The best banking account in the UK. Easy and intuitive to use with customer support always available. Would totally recommend. Reviewed on: 19th March 2023

Great overall

Easy to set up and use, great interest rates and simple app Reviewed on: 19th March 2023

The account is easy to use.

The online account is easy to use and now have options for transfer too. I have one year and I enjoying. Reviewed on: 19th March 2023

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