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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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0%
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0%
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Straightforward ,safe and secure.

5
I am in my eighties and therefore very cautious. This is the first bank that I have dealt with that I feel no matter what queries I may have they are responded to immediately and respectfully. Reviewed on: 19th March 2023

Modern banking done right

5
Chase is new in the UK and comes with many benefits like 1% cashback on regular purchases, a generous 3% flexible savings account, 5% saving on round-ups and allows for direct debits to be set up. Their app is a little slow but well designed and functions well. Their customer support is responsive, polite and helpful. I don't know another bank that does all this for free. Reviewed on: 19th March 2023

Great interest for even a penny

5
Unlikely the otger current account bank, chase gives extra interest Reviewed on: 19th March 2023

I already recommended two family members!

5
The app is easy to use. Everything is seamless and quick. I have recommended chase bank to two family members and will continue to recommend to other friends and family. Reviewed on: 19th March 2023

Great service

5
Best interest rates at 3% for savings and 1% cash back on every day spending for the first year Reviewed on: 19th March 2023

Cash back on all spending

5
Easy to use app, good cash back, card accepted everywhere. Reviewed on: 19th March 2023

Chase the dream!

5
great bank, great saving rates and love the cash back for spending. Reviewed on: 19th March 2023

Banking Made Simple

5
Using the mobile App that allows multiple accounts for easy budgeting quick and easy payments couldn’t be simpler Reviewed on: 19th March 2023

Good all round Experience

5
The whole experience since I started banking with chase has been superb, will be expanding my banking use with Chase in the future Reviewed on: 19th March 2023

Easy on-line banking.

5
Very simple to use app and no fees for using abroad. Reviewed on: 19th March 2023

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