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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Love the 1% cash back.

Love the 1% cash back. Always kept informed of changes. Reviewed on: 13th February 2026

Does everything it says simple Hassle free.

Does everything it says simple Hassle free...easy online banking Reviewed on: 13th February 2026

Chase caught a scammer.

Chase caught a scammer. Chase helps whenever I need to talk to them. I’m 77 and this is the best bank so far! Don’t think I’ll need many more but this is honestly the best. Reviewed on: 13th February 2026

Excellent Banking Service

Excellent service, banking & savings brilliant rate, easy to use, great communication Reviewed on: 13th February 2026

Been with Chase when it was launched and have never...

Been with Chase when it was launched and have never more happier with the service and product Reviewed on: 13th February 2026

Chase is a great user friendly account

I love the ease of use within the app, options to move monies to savings. Quick response to queries, great use on holiday with no fees. Love getting notified every time you use your card. Reviewed on: 13th February 2026

Great experience with chase, love the cashback offers.

Great experience with chase, love the cashback offers. I would recommend to anyone, the customer service is also great and everyone is really helpful. Payments are usually quick Reviewed on: 13th February 2026

I really do love Chase.

I really do love Chase. However, I wish that they did more for customers like me. My friends and family who also bank with Chase get better %’s than what I get and when I query, they just say feedback will taken on. Only thing I’d say to improve is to offer more competitive rates. Reviewed on: 13th February 2026

Holiday stress free with my Chase card

My granddaughter introduced us to Chase because we are going on holiday to USA was a good option for me & now my savings will get a better interest too Reviewed on: 13th February 2026

The Chase app is a masterclass in financial UX.

The Chase app is a masterclass in financial UX. It bridges the gap between traditional security and fintech agility, offering seamless "pot" budgeting, real-time rewards tracking, and top-tier fraud protection. It’s the gold standard for intuitive, modern banking. Reviewed on: 13th February 2026

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