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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Consistently good

Fast personal And efficient in all customer services Reviewed on: 18th March 2023

Great account

Easy to set up and use the current account and the app is very good. Reviewed on: 18th March 2023

Great

Been great from day one a pleasure to bank with Reviewed on: 18th March 2023

1% cash back on spending for a year extended now to an extra year!

Easy to use all over the world with no extra charges for foreign currencies! Easy to transfer money from savings account to current account. Sometimes annoying when purchasing online and having to go into the app to find account details. Reviewed on: 18th March 2023

Excellent bank

Great bank, excellent customer services, dealt with a possible cloning of my card in under 2 hours. Found out it was a legit transaction just delayed by the sellers machine not polling. App is so easy to use moving money between accounts etc. I can say lots more but these are the ones that pop to mind right now. Reviewed on: 18th March 2023

Perfect card for on the go

Love chase! Perfect for cash back, travelling abroad and simplifying the banking process Reviewed on: 18th March 2023

Top quality

So pleased we have started up a Chase current account. All info so easy to access. No need to keep all the payment slips to check off monthly. Great! Reviewed on: 18th March 2023

Only current account that I know gives 1% back

I have been using for more than 6 months for my purchases and accumulate around £100 in rewards Very Nice Reviewed on: 18th March 2023

Chase Service

Excellent service, always quick to respond. Competitive interest rates. The best bank I have dealt with in all my years. Reviewed on: 18th March 2023

Best customer journey

Applying was the quickest most simplistic process ever. All information available to read and apply at your own leisure. The app is fantastic and card receipt process slick. Well done chase bank. Reviewed on: 18th March 2023

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