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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Unrivalled customer service and account benefits

Undoubtedly has the best cross-product offering for savings and current accounts. Customer service is superb, with rapid response 24/7. Reviewed on: 18th March 2023

Great account, great service

I was a bit hesitant at opening this account but I have found the service brilliant with access to a savings account, cash back on purchases and the reward scheme. As they say, every little helps! The app is easy to use and gives me all the information I need, the customer service was excellent when I needed to access this. Reviewed on: 18th March 2023

Easy too use and offers lots of incentives

Recommended to all who want straight forward banking Reviewed on: 18th March 2023

Excellent banking and services

Opened current account was easy and no problem. We side easy to use and clear Reviewed on: 18th March 2023

Easy current account with great benefits

Easy to move money between savings & current account - keeping best savings rate, good benefits of cashback, roundup & good customer service when I needed it Reviewed on: 18th March 2023

A game changer

The application process was incredibly easy and the App very clear and easy to use. Transactions are recorded in real time. Very competitive interest rates and incentives to save, for example the Round Up app. Reviewed on: 18th March 2023

Plain and Simple App to operate.

New to the UK banking scene but very much an established bank in US. Straightforward operation of the banking app with new features being added regularly. Bonus o cash back on spending, now being transferred to credit interest on a current account. Very 1980s/1990s but at the same time revolutionary in the 2020s. Nice one Chase. Reviewed on: 18th March 2023

Excellent Chase

Very good rates and excellent app. Reviewed on: 18th March 2023

So easy!

Not being technology savvy at my elderly time of life, I was nervous to try something new. I have been so impressed with the ease of use of this app and on a recent holiday overseas was so relieved to find all transactions approved due to my location being tracked on my smartphone. So brilliant. Easy and instant to transfer funds from savings account to top up my current account! Reviewed on: 18th March 2023

Just use chase

Great service and easy to use Bank account. Used it for the last two months in Australia. Great exchange rates and zero fees Reviewed on: 18th March 2023

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