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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Great online bank account

Good clear website and excellent debit card with 1% cash back on most purchases that is paid promptly. I have been with the bank nearly a year and am please to see that the 1% cash back will continue (up to£15 per month) in my second year. I also feel confident with making purchases with my debit card as in most cases I am required to verify the payment by logging into the App. Reviewed on: 18th March 2023

Professional organisation that cares for its customers

Chase bank was recommended to me by a friend and it’s the best recommendation I’ve ever had. App is easy to use and saving potential is great Reviewed on: 18th March 2023

Excellent

Easy to use, great app, would highly recommend Reviewed on: 18th March 2023

Excellent bank

Very easy to set up and to get started. Never had a problem. Everything is so easy to use. Very good communication as well Reviewed on: 18th March 2023

Excellent no nonsense bank

Chase has exceeded expectations as a simple, no nonsense bank where you can easily navigate the app and sort what you need to quickly without endless verifications and clunkiness of existing banks in UK. Good saving incentives, a great bank that complements modern life. Reviewed on: 18th March 2023

New banking for a new me

I was told about Chase by a family member, I love the round up and flexibility Reviewed on: 18th March 2023

The best

Probably the best damn bank ever! Helped me with a fraud problem, great software! So easy Reviewed on: 18th March 2023

Very impressed

Great features, app is easy to use. Reviewed on: 18th March 2023

Chase Bank are customer focussed and offer excellent products

Chase are customer focussed with good rates of interest and easy to use App. Products are suitable for all needs. Reviewed on: 18th March 2023

Brilliant bank

Great bank app easy to use and good benefits for their customers only joined last summer definitely would recommend it to others. Reviewed on: 18th March 2023

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