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Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Why I love Chase Banking

5
Chase is my first experience of online banking. Initially sceptical but now love it. They are a responsive organisation who respond quickly and reassuringly when needed. The perks of using this account for my day to day spending is very welcome at this difficult time. Reviewed on: 18th March 2023

Good move.

5
Opened chase account last summer lightning fast notifications and really good customer service. Reviewed on: 18th March 2023

Customer focused

5
App is easy to use, information is clear. 1% cashback is amazing. and round-up savings is really well managed. Reviewed on: 18th March 2023

My chase

5
Great interest rates everything I need in one app Reviewed on: 18th March 2023

Simply the Best

5
Great security, easy to use & brilliant rewards Reviewed on: 18th March 2023

A proper bank account in an app

5
Brilliant app Great service Really helpful features in the app Marvellous change to the normal Reviewed on: 18th March 2023

I love chase

5
You are amazing best bank I have literally best customer service Reviewed on: 18th March 2023

Fresh new bank

4
A fresh new bank with the backing of a U.S. giant. Great cash back and savings rates. More features coming. Reviewed on: 18th March 2023

Simple mobile banking

4
Very simple way to save, move, and use money using the simple mobile banking app. Great customer experience and flawless banking products available for customers. Reviewed on: 18th March 2023

Complete satisfaction

5
I find banking with Chase Bank an amazing experience, easy access to my accounts, able to monitor my payments and my spending, receive regular information on balances and rewards, receive immediate notifications as soon as payments are made and the convenience of using the app on my mobile to make payments abroad without any penalties also getting rewards for every penny I spend, not forgetting the interest on my savings and my roundup. Acc. Reviewed on: 18th March 2023

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